603-988-0555
Before the storm
Treat a forecast like a checklist. If you are below 1/2 tank, top off early so you are not competing for emergency slots. Mark the fill and vent with tall stakes so they do not vanish under drifts, trim low branches along truck paths, and place sand or ice melt near steps. If heavy snow or coastal wind is expected, review our winter delivery prep tips so the driver can work quickly and safely.
Driveway and access
Aim for a 10 to 12 foot wide lane and a shoveled path to the fill. For steep or narrow driveways, share notes about the best approach, a safe turnaround, and any gates or parking constraints. Small access wins make a big difference during peak demand. For more details, see Delivery Access 101.
Protecting your system
Outdoor tanks face wind and temperature swings that can increase gelling risk. Insulate exposed lines, clear roof shed zones, and verify your CO detectors. If you have had slow flow or lockouts in the past, ask about treated fuel and a fresh filter before the coldest weeks hit.
During an outage
Close interior doors to conserve heat, hold a moderate thermostat setpoint, and never use open flame or unvented devices near tanks or lines. Prevent frozen pipes by letting faucets drip in problem zones and opening cabinet doors under sinks on outside walls.
After power returns
If heat does not restart, check breakers and thermostat settings first. If the tank ran dry, you may need a safe prime and restart. After a major storm, routes fill fast. Clear a 10 to 12 foot path to the fill, keep your phone handy, and reach us via the contact page if timing is tight.